Billy H.
Billy H.
15:04 02 Aug 21
Went here for a check up after more years than I care to admit! Service was pleasant, professional and relaxing. Would recommend.
Yatmund C.
Yatmund C.
12:28 02 Aug 21
This has been the first dentist where I've kept coming back on a regular basis. Use to always hate dentists but also felt embarrassed/ashamed of my teeth.I had a very good experience the first time and didn't feel like I was being judged or anything, and since then have kept coming back for my regular check ups/cleaning.Very friendly staff and competitive prices.
Tom P.
Tom P.
11:15 02 Aug 21
Extremely polite and friendly service from the front desk. Would throughly recommend!
Emma
Emma
10:48 30 Jul 21
Dr Niva Shah is a fantastic dentist and has treated my children and I over the past year. Everyone is very friendly and welcoming and very child friendly too. I definitely recommend them.
Martin B
Martin B
15:26 27 Jul 21
Lukasz K.
Lukasz K.
08:44 27 Jul 21
All staff are very professional, friendly and the service is exceptional. Thanks to Dr Risha and Dr Ioannis, who turned a dreaded root canal treatment into a painless and pleasant experience. Very friendly and accommodating throught all appointments thanks to Imelda and her team at the reception! I highly recommend this practice.
Alice B.
Alice B.
14:01 23 Jul 21
This dentist is so great! I am an extremely nervous visitor at the dentist but they made me feel so calm. Talked me through all my options and what they were going to do. The facilities are also incredible. I absolutely recommend!I had Sada and she was so kind and lovely, talked me through everything! Best dentist I’ve ever had!
Vanessa R.
Vanessa R.
10:08 23 Jul 21
Very professional made me feel at easy would recommend 100% thank you .
Ria P.
Ria P.
11:35 22 Jul 21
I've been getting orthodontic treatment at dental beauty to fix some crowded teeth and I must the the experience has been nothing but exceptional. The receptionist are extremely warm and deal with any requests very promptly. Dr Jaya has also been an absolute star, and I feel very lucky to have had treatment with her. She really cared about the journey of my teeth and offered the best care possible.An absolute positive experience and would definitely come here again for any future dental work.
Stephen I.
Stephen I.
18:37 19 Jul 21
Excellent practice. Friendly and efficient staff. Would highly recommend.
Ben M.
Ben M.
09:06 16 Jul 21
I can highly recommend Dental Beauty Dulwich.I came to them with pretty horrific dental reconstruction required - I had had an epileptic seizure, fell face first on to my kitchen floor and destroyed an existing bridge, and chipped the tooth next to it. The treatment required was construction of a new bridge, two root canals, and a crown.The whole process took about 9 months with multiple appointments. Over this time the staff were patient, informative and filled me with confidence all the way in what they were doing. They did not just want to do the work and get me out the door, they wanted to do it perfectly.I am completely satisfied with the final result - my teeth look better than before the accident. Without them a very traumatic event would have been horrific to deal with. I can't think how another dentist could have done it better.My thanks extends to all elements of the practice - the friendly front desk staff, the excellent communication, the dental nurses, Risha the root canal specialist and most of all Niva the dentist who guided me through the whole process and devised my treatment plan. She really is a star and will always be my dentist!
Alpesh P.
Alpesh P.
15:17 15 Jul 21
Great, friendly and welcoming practice. From reception to dental experts, everything is done with a smile. They were really child friendly too, both kids under 4 left happy with a positive experience.
Bushbaby 6.
Bushbaby 6.
18:38 14 Jul 21
Friendly, reassuring.
Victoria C.
Victoria C.
19:18 13 Jul 21
Excellent dentist with friendly and helpful reception staff. We have used them for everything from the hygienist, extractions, orthodontics and everything in between.The practice is child friendly and particularly good with those who fear going to the dentist!
Ruth F.
Ruth F.
09:42 13 Jul 21
Friendly professional staff who make the treatment easy and accessible
Georgina E.
Georgina E.
09:26 12 Jul 21
The loveliest team! I'm almost halfway through my adult braces treatment and have had such a great experience thus far. Always welcoming and friendly at reception and always have every-step of my appointment explained by my lovely dentist.
Philip H.
Philip H.
11:48 09 Jul 21
Very friendly and efficient. The ladies at the front desk are a good advert!
Mr E.
Mr E.
11:38 09 Jul 21
Great staff at reception. Would definitely recommend this practice to anyone looking for a new dentist.
Jason M.
Jason M.
11:30 09 Jul 21
Extremely good service, very friendly and welcoming.
Samantha D.
Samantha D.
16:17 08 Jul 21
They are very welcoming and nice and do a great job.
Harry
Harry
15:35 08 Jul 21
Izzy J.
Izzy J.
13:40 08 Jul 21
Great practice with lovely staff who provide a friendly and professional service!
Santosh S.
Santosh S.
12:13 08 Jul 21
Great practice, great staff, great office staff. I regularly come here for my check ups and hygiene appointments and can’t recommend it enough. Best one in Dulwich!
Jozef K.
Jozef K.
12:03 08 Jul 21
Very professional and friendly service with a smile, it makes you feel welcoming and comfortable.
Wai Shing C.
Wai Shing C.
11:07 08 Jul 21
This is the first dentist in 35 years that has been able to identify & fix the problems that I’ve been having with my teeth. Every member of staff here is phenomenal & as an incredibly nervous patient I’ve never felt more supported.
Ed J.
Ed J.
09:13 30 Jun 21
Very efficient and professional service at this dentist. They use technology effectively to manage your appointments, reception team are always helpful and the dentists/staff - no complaints.
Louise C.
Louise C.
07:43 29 Jun 21
I started gum disease treatment with Dr Azim Malik at Dental Beauty and he is an incredible dentist who really showed that he is a master at his craft and really cares about his patients and I have had a great outcome from his care and attention. I am now going through orthodontic treatment with Jaya Pindoria, and again, she is a fantastic dentist who I can fully recommend. All the staff at this practice are so friendly, helpful and caring. From all the dental nurses to all the reception staff. All lovely people! The practise is also always so clean too. Do not be frightened of the dentist no more!!
Rosie M.
Rosie M.
11:09 28 Jun 21
Great service and a lovely experience overall! Everyone is very friendly at Dental Beauty Dulwich :)
Imogen O.
Imogen O.
09:09 23 Jun 21
Everyone at the practise is very kind and helpful, they gave me a detailed breakdown of the costs and what I would need so I wouldn’t leave with any unanswered questions.
Rita Okm G.
Rita Okm G.
14:34 22 Jun 21
I have been with Dentist beauty for over 20years and I really like their service and how they operate. I am always able to get emergency appointments whenever possible on the same day or a day or two later. I will recommend they to anyone.
Trevor P.
Trevor P.
09:31 20 Jun 21
Knowledgeable, Accountable, Dedicated staff. Totally vindicated themselves after I had a bad experience prior, they repaired the damage free-of-charge and were able to see me the same day I made an enquiry. Thanks loads a-team
Murray W.
Murray W.
17:12 18 Jun 21
Great practice, friendly team, modern interiors.
Joanne W
Joanne W
13:04 18 Jun 21
Very good experience with Dr Niva Shah. I had two big molars crack and was treated quickly with antibiotics to relieve the pain from infections. Dr Niva was caring and professional in manner and gave very clear explanations of my follow up options. I never felt rushed into decisions and was confident I had all the information I needed to make my choices.
Maliha H.
Maliha H.
09:51 17 Jun 21
After having quite a traumatic experience at my last dentist, i came across this surgery via Google and was looking for a new experience as I now have a fear of any form of dental treatment. I have been having treatment with Dr Lucie Edwards and she has been so lovely and patient with me, the whole experience has been much more pleasant and comforting, from the reception, waiting and leaving. Would highly recommend!
James A.
James A.
10:02 01 Jun 21
Reached out to Dental Beauty to have some advice on how to improve my smile.The service from my first visit has been professional and informative. Meeting specialist for different areas of treatment make you feel at ease. The gum graft procedure was pain free and I have my braces fitted in a few weeks. Can not wait to see my new smile.Thanks for everything so Far Dental Beauty. Fully recommend☺️
Cejay S.
Cejay S.
18:18 12 May 21
I was looking to get some whitening and a Crown fixed in preparation for my wedding photos so my I was recommended Dental Beauty Dulwich. DR Shah has been so helpful with putting together a treatment plan after our initial consultation and Tiana was able to sort out my appointments so I could get the ball rolling in time for my wedding. No complaints at all so far and very happy in my decision to go with the recommendation.
Ross P.
Ross P.
15:36 12 May 21
A thoroughly professional hygienist service from Nicola and some good dental advice for an ongoing issue.
Dwayn C.
Dwayn C.
17:57 11 May 21
They provide a lovely, super friendly environment but still keeping it professional.Im not scared of the dentist no more....
luciana Y.
luciana Y.
10:11 21 Apr 21
I have been trying to get my smile fixed for years now, but one thing or the other never seems to happen.When I decided to give it another goal, I was referred to this branch due to be a niche customer.Customer service is great. Very welcoming and professional. Tiana ( my favourite), is always professional, prone to solutions and kind. Overall, the team is really good.Dentist/Orthodontist are very patient. Mine is the specialist, she has great experience overall in the industry. She made me feel welcome, very professional and straightforward, and kind.I cannot wait to see how they are going to fix my smile!
Veronica M.
Veronica M.
16:06 01 Apr 21
I went for a dental check up and treatment. My experience was outstanding. Since I arrived Imelda greet me in the receptions area, she was very helpful and friendly. Then my treatment was done by Dr. Lucy Edward, she is a really talented dentist and have done all my dental treatment really pleasant.Highly recommend, I would be recommending my friends and family.Keep up the good work !Veronica Massei.
Aleko I.
Aleko I.
18:11 24 Mar 21
My hygienest was amazing. She made me feel at ease as I am a nervous patient - I have finally found a dental practice where I feel comfortable.
sreeman A.
sreeman A.
16:11 09 Mar 21
Great care! Compassionate, friendly and efficient from start to finish. Lucy Edwards , you are a legend.
Fritzi von P.
Fritzi von P.
12:24 09 Mar 21
Friendly, professional and efficient.
Karla O.
Karla O.
16:27 08 Mar 21
I called today to book an emergency appointment with my dentist and I was given one this afternoon. Excellent service and very efficient staff.
Hope S.
Hope S.
16:07 03 Mar 21
I went for a check up at Dental Beauty Dulwich and I’d highly recommend it. The staff were friendly and it was very quick an efficient. I’d come back again.
Kofi A.
Kofi A.
17:36 04 Feb 21
Very lovely staff and great service!
Hannah R.
Hannah R.
15:19 02 Feb 21
I went for a check up appointment at Dental Beauty Dulwich and would highly recommend their services. Friendly and welcoming staff, knowledgeable team and an overall brilliant service.
Sophie L.
Sophie L.
14:28 07 Dec 20
What a find! All my appointments (dental check up, treatment and hygienist) have been amazing. In the past, I’ve been a nervous patient - not here! Highly professional, friendly and understanding - every question was met with care, knowledge and expertise. Feel lucky to have found them.
Elvin B.
Elvin B.
15:43 25 Oct 20
WHAT AN AMAZING DENTIST !!!!!! I don’t even know where to begin but to say if you need ANY type of dental work this is the place to go. Very very modern and meticulous dentistry work done to the best quality possible. DR KUNAL is truly wonderful is a master at his craft his attention to detail and the time he takes is outstanding!!!!! All the dentistry staff and the whole Dental Beauty Dulwich have fantastic customer service and relational skills and make you feel so welcome. 14 family and friends now go to the practice, my dad has now joined the list of people who now go there ! It takes me a long time to get to the dentist it terms of travel but it’s worth it. THANK YOU DR KUNAL & TEAM for giving me a million dollar smile which is life changing for me !!! Will never go to another dentist again ❤️❤️❤️❤️
Henry S.
Henry S.
10:54 08 Oct 20
Lovely staff, super quick and professional
sarah G.
sarah G.
10:18 08 Oct 20
Great experience at dental beauty dulwich
Tom O.
Tom O.
09:03 07 Oct 20
The best dental care in the South East- brilliant service and care, couldn’t recommend registering here enough.
Zoe M.
Zoe M.
11:23 06 Oct 20
Excellent friendly and efficient service. Also very thorough and explained all my options and payment plans. Great dentist!
Jessica F.
Jessica F.
08:56 03 Oct 20
Great experience - brilliant team, really helpful in booking/changing appointments and very happy with hygienist.
Paulina G.
Paulina G.
18:30 29 Sep 20
I've always been afraid of dentists, that's why I brought my teeth to a tragic state.Fortunately, I found the best specialists in the world who saved my teeth.I had a root canal treatment there, it didn't hurt anything and it was very professionally done. The dentists there are very nice and very professional. They will explain everything exactly, but are also very understanding. During the procedure, I could listen to music, which helped me a lot and de-stressed me. I couldn't get any better. Thanks to these dentists, I understood that you don't need to be afraid of visiting the dentist.
alice W.
alice W.
17:00 29 Sep 20
Really friendly staff and felt like my treatments were explained well to me.
Niall O
Niall O
13:29 25 Sep 20
After some lacklustre care from a previous dentist, I decided to visit this clinic and go private to find a solution. The standard of care is excellent and you feel reassured that you are in safe hands. They have a range of specialists within the clinic that you are referred to if necessary for stuff like root canal, crown, extraction etc so you get the right practitioners for your needs. The private prices are quite eye watering though are well justified, and for me it was worth it to get good care promptly. Recommended.
Christopher S.
Christopher S.
09:51 25 Sep 20
Best dentist in the area. Been to a few in the area since moving to Dulwich, until we found this one. This has been by far the most professional and friendliest service.
Amy H.
Amy H.
10:40 16 Sep 20
Excellent experience at Dental Beauty Dulwich. Wonderful results when hygienist, Becky, to clean teeth & remove stains. Highly recommend.
Rafeef K.
Rafeef K.
17:07 14 Sep 20
James F.
James F.
06:54 24 Aug 20
Went for a consultation, from start to finish very helpful, polite and clean. Gave me various options and can’t wait to start my treatment!
Joel M.
Joel M.
11:27 20 Aug 20
Great staff and service. Always make you feel welcome
Imogen N.
Imogen N.
11:18 20 Aug 20
Great first appointment at Dental Beauty. I was made to feel very at ease and the treatment plan I selected was well explained. I was found a next appointment very quickly. Very pleased with the service I have received so far.
Jordan R.
Jordan R.
21:27 19 Aug 20
Great experience visiting the hygienist here - very professional service and COVID safe, at affordable prices. Recommended for anyone looking for a direct access hygienist in the area.
Sarah B.
Sarah B.
08:36 19 Aug 20
Almog A.
Almog A.
09:14 14 Aug 20
Efficient, friendly, and fairly priced service. Had an excellent appointment with professional staff, actually looking forward to coming again!
Nathan G.
Nathan G.
08:35 14 Aug 20
Professional service where staff are very communicative and helpful. Would definitely recommend.
Derek De F.
Derek De F.
15:03 13 Aug 20
Lovely staff and experience. Learned a lot from the dentist and hygienist about my teeth and how to look after them. Would recommend.
Rosa G.
Rosa G.
12:05 13 Aug 20
Efficient service, every member of staff I’ve met have been friendly and very helpful.
Emma M.
Emma M.
11:17 13 Aug 20
Absolutely amazing! All the staff are super friendly. My dentist is an absolute gem - talked me through every step and was happy to help teach me how to look after my teeth in my daily routine 🥇🥇🥇
Tony H.
Tony H.
14:36 12 Aug 20
Excellent service all round, friendly and courteous staff who always check your appointments with you, I’ve not had a single cancellation yet.I use them for all my check-ups, cleaning, gum & dentistry work and they’ve managed to fix all my problems.Thanks to Dental Beauty my teeth and gums are now in good health.
Nasreen B.
Nasreen B.
10:15 12 Aug 20
Lovely staff, great work!
Junior A.
Junior A.
09:51 12 Aug 20
Excellent service, professional and trustworthy!
Jade W.
Jade W.
18:45 10 Aug 20
It's not just that I kept my unbroken track record of never getting a filling, it's because the folks at Dental Beauty are so passionate about teeth - and so reassuring, that even that chap in Marathon Man would probably venture to visit them! They are an endless source of knowledge about teeth - you will leave with great looking teeth and armed with useful facts about how to look after them! Everyone from the receptionists, to the dental hygienist and the dentist go the extra mile - no wonder they have won so many awards.
Paulina K.
Paulina K.
14:48 10 Aug 20
Fiona S.
Fiona S.
10:44 10 Aug 20
Always excellent experience; staff very friendly and professional.
Federica S.
Federica S.
12:35 06 Aug 20
I really recommend Dental Beauty. I had a hygienist appointment here. Staff is really professional and friendly. The environment is very clean and modern.
Maggie M.
Maggie M.
12:11 06 Aug 20
Very friendly staff, a great service and fantastic team! The receptionists are very welcoming, friendly and professional. I am personally terrified of needles and they really put me at ease and were very understanding. Would definitely recommend this dentist, Dr Niva Shah and the whole dental team.
Stefani D.
Stefani D.
12:00 06 Aug 20
Eleanor S.
Eleanor S.
10:38 06 Aug 20
Kind and helpful staff and great service
kri k
kri k
10:07 06 Aug 20
It is one of the best dental clinics in the area. I have had several appointments and all have been ok with no issues. Highly recommend.
Louis V.
Louis V.
15:24 05 Aug 20
Great service - really professional, knowledgeable and professional team -both in reception and when you are in the chair!
Charlotte M.
Charlotte M.
14:15 05 Aug 20
Fantastic first consultation at Dental Beauty Dulwich. Dr Patel was really friendly, took the time to understand my concerns and provided a comprehensive overview of the treatment required.
Dental Beauty Forest H.
Dental Beauty Forest H.
21:14 25 Apr 20
irena h M.
irena h M.
14:13 06 Mar 20
Very kind, efficient team and positive experience
Iana C.
Iana C.
13:01 06 Mar 20
Great service, very happy with standard of care!
James H.
James H.
09:58 06 Mar 20
Kunal P.
Kunal P.
00:57 05 Mar 20
Arthur Skelton “.
Arthur Skelton “.
12:09 04 Mar 20
Amazing reception and wonderful dentistry
Novella G.
Novella G.
11:39 25 Feb 20
I have attended a couple of appointments so far and it has been brilliant.
Sally B.
Sally B.
22:25 22 Feb 20
Ronan P.
Ronan P.
14:28 21 Feb 20
Huong L.
Huong L.
11:42 05 Feb 20
My confidence has grown having taken off my fixed braces, of just seven months! Dental Beauty Dulwich have done a super job straightening my over crowded teeth. I would highly recommend them for orthodontic treatment.
fiona G.
fiona G.
12:05 03 Feb 20
Becki was as lovely as always and as quick as lightning. Exactly what you want from your hygienist.
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Welcoming You Back

Our Post COVID-19 Policy

This policy has been created based on multiple updated sources from within the dental and medical professions and direct feedback from all members of Dental Beauty Dulwich (DB).

 

It outlines modifications to our normal procedures that we intend to employ once dental practices can be reopened once the COVID-19 pandemic peak of infection has subsided.

 

It is not known as to whether these procedures are temporary or whether they will become a permanent feature of the way dental practices must be run to ensure patient and staff safety in the future. The worldwide COVID-19 pandemic is still being evaluated and studied and policies and recommendations are likely to change in line with new scientific evidence over time.

 

We would like to thank all of our patients for their patience during this long period of practice closure and for their understanding and cooperation whilst we implement new measures at the practice which will protect you and all our staff for future dentistry.

dental practice ethos patient comfort

Provisional Timetable

It is our intention for all staff members to return to work on Tuesday 26th May unless an extension to the current lockdown recommended by the government or professional bodies. The DB team will spend a few days preparing the practice for reopening and practising updated procedures before patients return to the practice. I am sure you will appreciate the importance of this.

 

It is envisaged that the practice will reopen to normal patient treatments commencing Monday 8th June.

Patient Communication Before Reopening

We would of course like to continue providing necessary dental care to all of our patients in the safest possible environment. We therefore respectfully request your full cooperation with any new or modified procedures at the practice.

 

The manner in which we prioritise our patients to be seen will start with patients with dental problems who have contacted us during the period of lockdown. Our reception team will start contacting these patients first confirming their appointments.

 

Our patients with ongoing or delayed courses of treatment will be prioritised in the first two months of opening.

 

We will request that all patients who are returning to the practice for treatment, update their standard Medical Questionnaire. These forms will be emailed to you few days before your appointment. Your appointment reminder will include a link, that will direct you to a secure portal where you can securely complete your forms.

 

We will phone you before your appointment to go through a new, more detailed, questionnaire regarding your recent activity and symptoms, which will allow us to assess your level of risk for coronavirus infection before you attend the surgery.

New Measures At DB To Reduce Risk Of COVID-19 Transmission

dental practice ethos passion

Our normal cross-infection control protocols at DB against all previously known pathogens are already woven into all clinical activity carried out at the practice. It should be remembered that the dental practice is already a very clean environment compared to public areas and it is not possible for us to control sources of infection outside the dental practice.

 

There have been multiple suggestions from many sources as to how the risk of transmission of COVID-19 can be reduced in a dental clinical environment. Some of these are straightforward and some of these are patently impractical when carrying out fine and detailed dental procedures.

 

We have collectively evaluated all of these and feel that the following measures will reduce risk to an acceptable level at the practice. Please be assured that all of our clinical staff will also be complying with these procedures to reduce the risk of cross infection in both directions.

Practice Procedures

The DB team will have spent time critically looking at every aspect of the practice with a view to removing all non-essential items in the open to reduce the number of objects that may act as fomites (surfaces on which microorganisms may reside and can potentially be the cause of cross infection). You will find that the practice may appear to be quite bare when you attend.

 

All clinical and common areas including door handles and surfaces will be disinfected using hypochlorous acid solution (electrically activated water) which is potently viricidal against COVID-19 and other microorganisms and can be used safely on all work surfaces and indeed within dental water lines and for operative procedures.

 

DB has been using hypochlorous acid solution for many years on its dental chairs and will increase production for additional use as a surface disinfectant in addition to our normal surface cleaning protocols between patients.

 

DB will be providing an additional 10-minute buffer period between patients to allow additional time for decontamination procedures, allow for any treatment overruns and allow preparation time for the next patient so that they do not need to wait in the reception area. The buffer time will depend on the procedures being carried out.

 

We have recently purchased and installed patented HEPA™ viricidal air filtration units in the reception area to ensure clean air.

 

All future appointments will be made and confirmed by email or telephone to limit your time spent at reception.

Dental Procedures

All dental staff will be upgrading their personal protective equipment (PPE) in line with current recommendations and evidence. We apologise in advance for the necessary reduction in social interaction that this will necessitate. Whilst our garb may make us appear impersonal and distant, please be assured we are still the same friendly team underneath it all!

 

We are especially mindful that most dental treatments are aerosol-generating procedures (AGP’s). It is almost impossible for us to carry out meaningful dental procedures without generation of some level of aerosol. Aerosol suspended in the air is a potential source of infection which we wish to keep to a minimum.

 

• Currently the dental literature suggests:

 

Our use of our normal high-volume suction reduces aerosol production by over 90%.

 

The use of dental rubber dam which is also routine in the practice further reduces bio aerosols by a further 30 to 90%

 

Our regular facemasks filter approximately 60% of remaining airborne particles.

 

FFP2 and FFP3 masks filter 94% and 99% respectively of airborne particles in both directions (patient to clinician and clinician to patient).

 

We therefore feel that our normal dental procedures can be carried out with minimal risk with use of high-volume suction, dental rubber dam and FFP2/3 masks.

 

We have recently purchased and installed patented HEPA™ viricidal air filtration units in every surgery to ensure clean air.

 

We will also ask all patients to rinse their mouth with Colgate Peroxyl (containing hydrogen peroxide) before each appointment in surgery.

Before Attending The Practice

We will carry out a pre-attendance assessment via your completed Medical Questionnaire at least three days before your appointment and, if necessary, a follow-up telephone conversation to assess relative coronavirus infection risk. Our staff will contact you to remind you of this in case we have not received your completed questionnaire.

 

If we feel that you are high risk of having possibly been infected with the coronavirus infection, even if you are asymptomatic, we will respectfully request for you to delay booking any appointments with us for at least two weeks and then we will re-assess.

 

We would recommend that patients in high-risk groups delay non-essential dental treatment for as long as possible until the trend of the pandemic becomes clear. To find out whether you are in a high-risk group please see this information page on the NHS website.

 

In view of the potential seriousness of this disease, please note that we respectfully insist that this Medical Questionnaire is completed at least three days before your appointment.

 

Dental Beauty will operate a payment-in-advance policy for treatment courses and we would request that payment is made where possible online via BACS for your appointment prior to you attending.

 

We would extend this policy to regular examination and hygienist visits (which were normally made on the day of your visit) during this period. Advance payment will be requested when your appointment is booked and should be completed before attendance. This reduces the requirement for unnecessary contact or use of card terminals at reception.

 

When travelling to the practice, we would recommend that you limit your close contact with other members of the public as far as possible. If you are able to drive or be driven and picked up by somebody with whom you live, this would be ideal.

 

Please carry hand sanitiser with you at all times, use regularly and avoid touching your face. Please wash your hands thoroughly for at least 30 seconds at every opportunity.

Arriving At The Practice

We would like to eliminate waiting times in reception as much as possible so that you are not in close proximity to other patients. Accordingly, appointments will be staggered so that patients do not arrive or leave at the same time as other patients as far as we are able to manage.

 

When you attend the practice, we will welcome you and ask you to use the hand sanitiser (situated near the front door) to clean your hands for 30 seconds.

 

We will then give you a mask to wear and our receptionist will digitally take your temperature. If your temperature is above 37.8°C, you would not be permitted to enter the practice and will be asked to return home and self-isolate as per current government guidelines.

 

If you are well, we will direct you straight to the surgery (where possible), if you need to wait in the waiting room, please ensure you keep 2m away from anyone else and prevent touching any surfaces (where possible).

 

When using the restrooms, please do your best to ensure that you leave the facilities as you would expect to find them. The restrooms will be regularly disinfected between patients and we would respectfully ask that make our team’s task easier by being considerate. After using the restroom please wash your hands thoroughly for 30 seconds with the antiseptic hand wash provided.

Summary

This policy will be constantly reviewed and updated as necessitated by circumstances over time.

 

If you have any questions regarding this policy or about your dental care at DB please do not hesitate to contact us at info@dentalbeautydulwich.co.uk

 

Thank you and assuring you our best attention at all times.

 

Yours sincerely,

 

Dr. Sorabh Patel – Principal Dentist
BDS King’s College London 2018

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    Following the latest government and NHS guidelines, our practice will remain OPEN